Lula's Garden Reviews

Lula's Garden has an overall rating of 2.9 based on 19 reviews. Customer feedback on Lula's Garden is mixed.

2.9/5.0

19 reviews

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All Lula's Garden Reviews (19)
AmandaPorter
June 02, 2026
"My friend was really happy with it"
I sent a small succulent garden from Lula’s Garden to a friend for her birthday, and she seemed so happy with it. She texted me pictures right away, and the box looked cute, plus the plants seemed healthy and nicely arranged.
I’m always a little wary ordering gifts online because I don’t fully trust customer service to fix things if something shows up damaged or late, so I was relieved this went smoothly. It actually made me feel like I picked a really solid gift.
Christine_ellis87
May 29, 2026
"Replacement was fine, but the refund delay was frustrating"
My order showed up damaged, which should’ve been caught before it ever got to me. Getting a replacement was easy, so I’ll give them that, but the refund took longer than it should have. It felt like I had to wait around for a problem that wasn’t even my fault.
William-lysiak
May 23, 2026
"Order was just right"
I ordered from Lula’s Garden and the whole thing showed up exactly how I picked it. The plant was right, the note was there, and even the planter color matched. It looked nice when it arrived and was pretty much just like that order page showed. Nothing complicated, but that’s really all I wanted. Overall, a good experience.
RebeccaShockey_69
April 19, 2026
"Not really right for a special occasion"
I ordered from Lula’s Garden for my mom’s birthday because I thought it would be a cute, thoughtful little gift. And I don’t know... I guess I expected it to feel a bit more special when it arrived. It was smaller than I pictured and didn’t really have that “birthday gift” feeling.

For the price, it just felt a little underwhelming. Like, it wasn’t terrible or anything, but it seemed more like something you’d pick up last minute rather than something you’d send for an actual occasion.

My mom was nice about it, of course, but I could tell she wasn’t exactly excited. Maybe it’s fine for a simple thank-you or casual gift, but for an important day... yeah, I probably wouldn’t order from them again.
hello_kathleen694
April 16, 2026
"I got mine a few months ago, and..."
I got mine a few months ago, and they’re still looking really good. I regret assuming they wouldn’t last, because I’ve barely done anything besides give them a little water here and there. I’m kind of surprised they’ve held up this well
Howard_wilson91
March 30, 2026
"Super easy to care for, even for a cautious plant owner"
The watering instructions were really simple to follow, and my plant is doing great so far. I’ll admit I checked twice just to be sure I was doing it right, but everything was clear and easy. Definitely a confidence booster if you’re not totally sure about plant care.
jamessykes1778
March 29, 2026
"Ordering was fine, but I mildly panicked anyway"
Ordering on lulasgarden.com was mostly easy, but the site felt a little slow and I caught myself double-checking every step like I was about to launch a rocket instead of buy something online. Nothing terrible happened, and I did get through it just fine, but it wasn’t exactly the smoothest checkout experience ever
TrishaBeck_19
March 28, 2026
"Really disappointed with how the plant arrived"
I’ll admit I’m picky about ordering plants online, but this one really didn’t help change my mind. It showed up looking rough and not fresh at all, with mushy leaves and a few already falling off. There was soil spilled all over the inside of the box too, which made the whole thing feel careless. For the price, I expected it to arrive in much better shape. I don’t think I’d order from here again
guy_Smith70
March 23, 2026
"Honestly, smaller than I thought"
So, like, the box itself is really cute, and I did like the overall look at first. But the plants were kind of tiny and just, you know, not as full as I was expecting. It’s still nice, I guess, but yeah, I was hoping for something a little more filled out.
JulieWest
March 18, 2026
"Cute plants, but I wanted more options"
The plants were really cute, but as someone who loves making gifts feel personal, I was a little disappointed by how few customization options there were. I thought I’d be able to add more of my own touch, but everything felt limited. The checkout process didn’t really help either, so it ended up feeling less thoughtful than I’d hoped.
CRAIG
March 11, 2026
"Heads up: gift looked fine, but delivery was a letdown"
Just a warning for anyone ordering this as a gift: mine showed up late, and the note I included was missing. The gift itself looked okay, but the whole experience was disappointing, especially when it’s meant to arrive on time and feel personal.
ella_Swayzer02
February 25, 2026
"Nice packaging, everything arrived fine"
I always kind of look for patterns with plant shipments, like whether the box is sturdy and if the plant shifts around inside. This one checked out for me. The packaging looked nice, the plant was secure, and there were no issues when it arrived...
TRESSLER
February 22, 2026
"Cute, but kind of underwhelming"
The arrangement looked cute overall, but it was smaller and way less colorful than I expected. For the price, the lack of fullness was a little ridiculous
adell-Roberson
February 07, 2026
"Customer service didn’t answer me yet"
I reached out to customer service and I’m still kind of just waiting for someone to reply. It’s been a bit frustrating, and not really a good feeling when you don’t hear anything back.
Wilma.durr
January 29, 2026
"Cute gift, but the price made me pause"
The plant was really cute and showed up in good shape, so no complaints there. It made a nice little gift and looked sweet when it arrived. BUT wow, for the size, it did feel a bit pricey. I liked the idea a lot, I’m just not totally convinced the value matched what I paid
GLISSON
January 15, 2026
"Felt cheaper than I expected"
From what I remember when I unpacked it, the planter felt thin and wobbly right away. It just didn’t seem like something worth the price. I also noticed a small crack on the side of mine, which made it feel even more disappointing.
Michael_clark82
January 14, 2026
"I was really excited to get my..."
I was really excited to get my Lula’s Garden order, but it showed up in rough shape. There was dirt all over the inside of the box, and a couple of the plants looked like they’d been smashed around during shipping. One was basically loose from its pot. I know plants can be tricky to ship, and maybe this doesn’t happen with every order, but for the price I expected it to be packed a lot more carefully. I reached out by email and didn’t feel like I got much help, so I probably wouldn’t order again.
kathrynjohnson1249
January 13, 2026
"Delivery was a bit late"
I don’t remember the exact delivery date, but I do remember thinking it took longer than I expected. The plants showed up in good shape, so that part was fine. Just wish the timing had been a little better
GENTES
January 05, 2026
"Showed up right on time!!"
I ordered a little succulent gift from Lula’s Garden and was a bit nervous it might get held up, but it arrived exactly when the tracking said it would!!
The box looked great, the plant was totally fine, and there was no mess at all. It’s just really nice when shipping is simple and stress-free. I’d definitely order again for that alone!
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